Privacy Policy
This Website Privacy Policy explains how "AlMaDents" SIA (hereinafter – the Controller) collects, uses, and protects your personal data when you visit our website www.almadents.lv and use our communication channels. We care about your privacy and process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
This policy applies solely to website use and online communication. Information regarding the processing of patients' personal data during the provision of in-person dental services is available at our clinic.
1. Controller and Contact Information
The personal data controller is:
Name: "AlMaDents" SIA
Registration number: 40003126924
Registered address: Tērbatas iela 4 - 2, Rīga, LV-1050
E-mail:
almadents@inbox.lv
Phone: +371 67362070, +371 26424358
2. What Personal Data is Processed?
We may process the following personal data of yours:
Identification data: First name, last name (if provided during communication).
Contact information: E-mail address, phone number.
Website usage data: IP address, time and duration of the visit, information about the device and browser (collected via cookies).
3. Purposes and Legal Bases for Data Processing
For communication and customer service: To respond to your questions or requests submitted via e-mail, phone, or the website contact form. (Legal basis: your consent and our legitimate interest in ensuring quality and convenient communication).
For website security and functionality: To maintain the technical functionality, stability, and security of the website. (Legal basis: our legitimate interest in providing a secure and stable website).
For website performance analysis: To understand how users use our website and to improve its content and functionality. (Legal basis: your voluntary and active consent to analytical cookies).
4. Recipients of Personal Data and Transfers Outside the EEA
Your personal data is not sold or unreasonably transferred to third parties for commercial purposes. Data may only be transferred to:
1. Our authorized cooperation partners (processors) who provide IT services, website hosting, and analytical tools.
2. State or law enforcement authorities in cases and in accordance with the procedures strictly defined by law.
When using the Google Analytics tool, part of the usage data may be transferred outside the European Economic Area (EEA) – specifically to the United States. In such cases, data protection is guaranteed in accordance with the EU-US Data Privacy Framework or by applying the Standard Contractual Clauses approved by the European Commission.
5. Data Retention Period
We store your personal data only as long as necessary for the purposes for which they were collected:
Communication data is stored as long as the communication is ongoing, or as long as there is a legitimate interest in retaining the information (e.g., to resolve potential disputes), or until you withdraw your consent (if the processing is based on consent).
Cookie data is stored in accordance with the cookie expiration periods (see Section 7) or until the user manually deletes them in their browser.
6. Your Rights
In accordance with the GDPR, you have the following rights regarding your personal data:
Right of access: To request information on what data of yours we process and to receive a copy of it.
Right to rectification: To request the correction of inaccurate or incomplete data.
Right to erasure ("right to be forgotten"): To request the erasure of your data, provided there is no other legal obstacle (such as a legal obligation to store the data).
Right to restrict processing and object: In certain cases, to ask to restrict processing or object to processing carried out based on our legitimate interests.
Right to data portability: To receive your personal data in a structured format or request its transfer to another controller.
Right to withdraw consent: If the processing is based on your consent, you have the right to withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint: If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the supervisory authority – the Data State Inspectorate of Latvia (Datu valsts inspekcija – www.dvi.gov.lv).
To exercise your rights, please contact us by writing to our e-mail: almadents@inbox.lv
7. Cookies
Our website uses cookies to ensure its proper functioning and to improve your user experience. Cookies are small text files stored on your device.
Necessary cookies (which ensure the technical operation and security of the website) are set automatically. Analytical cookies are only used after you have provided your consent in the website's cookie notification banner.
We use the Google Analytics tool, which helps us analyze website usage. This tool processes statistical and pseudonymized data (e.g., device type, pages visited, approximate location) that is not directly linked to a specific person and does not allow direct user identification. Google Analytics data security is certified by ISO 27001. More detailed information can be found here: https://support.google.com/analytics/topic/2919631
If you wish to delete already saved cookies or stop using cookies altogether, you can do so by deleting existing cookies in your browser and/or changing your browser's privacy settings. More information about managing cookies can be found by visiting www.allaboutcookies.org
8. Changes to the Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. The current version will always be available on our website.
Last updated: June 2026.